The short version
- Spectrace is for business use. By using it you confirm you are using it for work, not as a consumer.
- You own your content. We use it only to provide the Service, and we do not use it to train AI models.
- AI output, including pull request checks, can be wrong. Review it before you rely on it.
- Paid plans renew automatically until you cancel. You can cancel at any time in Settings, Billing, and keep the plan until the end of the period you paid for.
- Prices are in US dollars and exclude tax: Pro is $11.99 a month or $129.48 a year, and Teams is $9.99 a seat a month or $107.88 a seat a year, with a minimum of 3 seats.
- On Teams, every member and every invitation that is still open is a billed seat (clause 5.4).
- Monthly payments are not refundable. Annual payments can be refunded for the unused part if you ask within 14 days (clause 6.5).
- Our liability to you is limited to what you paid us in the previous 12 months, or £100 if that is more (clause 18).
This summary is not part of the Terms. The full text below applies.
1About these terms
1.1
These terms of service (the Terms) are a contract between Spectrace Ltd, a company registered in England and Wales with company number 17472485, whose registered office is at 128 City Road, London EC1V 2NX, United Kingdom (Spectrace, we or us), and the business or organisation that uses Spectrace (the Customer or you).
1.2
They cover the website at spectrace.io, the Spectrace web application, the GitHub App, GitLab merge request verification, the MCP server, the VS Code extension, the API and any related services we provide (together, the Service), and the documentation we publish for it at spectrace.io/docs (the Documentation).
1.3
You accept these Terms when you create an account, accept an invitation to a workspace, start a trial or subscription, or otherwise use the Service. If you accept them for an organisation, such as your employer, you confirm that you are authorised to bind it, and "you" then means that organisation. If you are not authorised, do not accept these Terms or use the Service for that organisation.
1.4
The Data Processing Addendum forms part of these Terms and applies whenever we process personal data on your behalf. Our Privacy Policy explains how we handle personal data for our own purposes; it is not part of this contract.
1.5
If you have signed a separate agreement with us, for example for the Enterprise plan, that agreement prevails where it conflicts with these Terms. Otherwise, if documents conflict, the Data Processing Addendum prevails on data protection matters, then these Terms, then the Documentation.
2Who can use Spectrace
2.1
Spectrace is a professional tool for software teams. We offer it only to businesses and other organisations, and to individuals acting for purposes relating to their trade, business, craft or profession. We do not offer it to consumers. By accepting these Terms you confirm that you are using the Service for those business purposes.
2.2
You must be at least 18 years old to create an account.
2.3
Each of us will comply with the sanctions and export control laws of the United Kingdom, the European Union, the United Nations and the United States that apply to it. You may not use the Service if you are located in, ordinarily resident in or organised under the laws of a country or territory subject to comprehensive sanctions (currently including Cuba, Iran, North Korea and the Crimea, Donetsk and Luhansk regions of Ukraine), or in Russia or Belarus; if you are connected with Russia within the meaning of UK sanctions law; if you are named on a sanctions or restricted-party list of any of them, or owned 50% or more by or acting for someone who is; or if providing the Service to you would otherwise breach those laws.
2.4
We may decline to open an account or workspace, or to accept a subscription, for any lawful reason.
3Accounts, workspaces and users
3.1
A workspace is your organisation's space in the Service. Each person who uses it (a User) has their own account and a role in the workspace: owner, admin or member. Owners and admins manage the workspace's members, invitations, connected services and billing. The Documentation describes what each role can do.
3.2
You are responsible for your Users and for everything done in your workspaces, including making sure your Users comply with these Terms. When someone leaves your organisation, remove them from your workspaces.
3.3
Each account is for one person. Keep sign-in details and API keys secure and confidential, do not share accounts, and use API keys only in systems you control. Tell us straight away at hello@spectrace.io if you suspect that an account, API key or workspace has been accessed without permission.
3.4
A User who joins a workspace by invitation uses the Service under that workspace's plan, and the Customer who controls the workspace is responsible for them. Each User also agrees to these Terms, including clause 10, for their own use of the Service.
3.5
Keep your account details accurate. We send notices about your account and workspaces to the email addresses on your accounts.
4Plans, allowances and trials
4.1
The Service is offered on the Free, Pro, Teams and Enterprise plans. What each plan includes, including its monthly allowances and limits, is described in the Documentation under Plans and limits and shown before you subscribe. Free and Pro are for one person. Teams is for any number of people and is billed per seat (clause 5.4). Enterprise is available only under a signed agreement.
4.2
Allowances. Each plan includes monthly allowances of pull request checks and AI credits. Allowances reset on the first day of each calendar month (UTC), including on annual plans and during a trial, and unused allowance does not carry over. When an allowance is used up, the work it covers stops until the allowance resets or you move to a larger plan. We do not charge for use beyond an allowance.
4.3
Usage ceiling. To protect the Service and our customers from runaway use, such as a misconfigured script, each workspace also has a monthly ceiling on the cost of the AI work it can run. The ceiling is set well above ordinary use of each plan. If a workspace reaches it, AI work pauses until the next month; contact us if this affects you.
4.4
Free plan. The Free plan costs nothing. We may change its allowances or features, or stop offering it, on at least 30 days' notice.
4.5
Free trial. Pro and Teams each come with a free trial of 7 days, available once per workspace. To start a trial you add a payment method, which is not charged during the trial. A trial includes the plan's full allowances. We email the workspace's owners and admins before the trial ends, with the date of the first charge. Unless you cancel before the trial ends, your subscription starts automatically when the trial ends, and we charge your payment method the price shown when you started the trial, plus any tax. A workspace that has had a trial or a subscription before cannot start another trial.
4.6
Complimentary plans. We may give a workspace a plan without charge, for example during a beta, for a period we tell you. When it ends, the workspace moves to the Free plan unless you subscribe.
4.7
Beta features. Features we label as beta, preview or early access are offered for evaluation. They may change or be withdrawn at any time and are provided as they are, without the commitment in clause 16.1.
5Prices, payment and tax
5.1
Our list prices are below. They are in US dollars and exclude tax. The price that applies to your subscription is the one shown before you pay.
| Plan | Billed monthly | Billed annually |
|---|---|---|
| Free | $0 | $0 |
| Pro, for one person | $11.99 a month | $129.48 a year |
| Teams, per seat, minimum 3 seats | $9.99 a seat a month | $107.88 a seat a year |
| Enterprise | Set in a signed agreement | |
The smallest Teams subscription is therefore $29.97 a month or $323.64 a year, before tax.
5.2
Tax. Prices exclude VAT, sales tax and similar taxes. We add them at checkout where they apply, based on your billing address and any tax ID you give us, so keep both up to date in the billing portal. If you give us a VAT or other business tax ID, you confirm that it is valid and belongs to the business using the Service; the reverse charge may then apply, in which case you account for the tax yourself. Without a valid tax ID, we charge tax as the law requires for a customer who is not registered. You are responsible for all taxes on your purchases other than taxes on our income. If the law requires you to withhold tax from a payment to us, you will increase the payment so that we receive the full amount we would have received without the withholding.
5.3
Payment. Our payment processor, Stripe, takes payments for us. You authorise us to charge your payment method, through Stripe, for each billing period, for the seat and plan changes described in these Terms, and for applicable tax, until your subscription ends. Charges are made in US dollars; your bank may add its own currency conversion fees. Invoices and receipts are available in the billing portal, which you reach from the Service under Settings, Billing.
5.4
Teams seats. On Teams, every workspace member is a billed seat, and so is every invitation that has been sent and not yet accepted, revoked or expired. Invitations expire after 7 days. A Teams subscription is never billed for fewer than 3 seats. We update the number of billed seats automatically when an invitation is sent, accepted, revoked or expires and when a member leaves or is removed; you cannot set the number yourself.
- Monthly billing: an added seat is charged for the rest of the billing period, pro rata, on your next invoice. When a member is removed, the unused time on their seat is credited.
- Annual billing: an added seat is invoiced straight away for the rest of the annual period, pro rata. When a member is removed, their seat stays paid until the subscription renews.
- On both, a seat held by an invitation that expires or is revoked before anyone accepts it is credited for its unused time.
Credits are applied to your future invoices. They are not paid out in cash, except as clause 6.5 or 19 provides.
5.5
Failed payments. If a payment fails, Stripe retries it and we email the workspace's owners and admins. The paid plan keeps working while the payment is retried. If the final retry fails, the subscription is cancelled and the workspace moves to the Free plan; nothing in the workspace is deleted. Amounts that were due remain payable.
5.6
Price changes. We may change our prices. We will email the workspace's owners at least 30 days before a new price applies to an existing subscription, and the new price will apply from the first renewal after that notice period. If you do not want to pay the new price, cancel before it applies.
5.7
Questions about a charge. If you think we have charged you in error, tell us at hello@spectrace.io within 60 days of the charge, and we will look into it promptly.
6Renewal, plan changes, cancellation and refunds
6.1
Automatic renewal. A paid subscription renews automatically at the end of each billing period, monthly or annually as you chose, for another period of the same length. We charge your payment method the price that then applies, plus tax, at each renewal until you cancel.
6.2
Cancelling. You can cancel at any time in the Service, under Settings, Billing, or in the billing portal. A cancellation takes effect at the end of the billing period you have paid for: you keep the paid plan until then and are not charged again. You can undo a cancellation before the period ends. When it ends, the workspace moves to the Free plan.
6.3
Moving to a lower plan. Nothing in a workspace is deleted when it moves to a lower plan. Everything stays readable and exportable, and features the lower plan does not include stop taking new work.
6.4
Changing plans. You can move between Pro and Teams, and from monthly to annual billing, in the Service. The change takes effect straight away, and the price difference for the rest of the current period is charged or credited at once. A workspace with more than one seat cannot move from Teams to Pro. Moving from annual to monthly billing is not available; to make that change, cancel the annual subscription and subscribe monthly when it ends.
6.5
Refunds.
- Monthly billing: payments are not refundable, including for part of a month.
- Annual billing: if, within 14 days after an annual payment (the first one or a renewal), you ask us at hello@spectrace.io to cancel and refund, we will end the subscription straight away and refund the unused part of that payment, calculated by day. The workspace then moves to the Free plan.
- A seat removed from an annual Teams subscription is not refunded. It stays paid until the subscription renews.
Refunds go back to the payment method that was charged. This clause does not limit any refund that clause 15.3, 16.1, 19.3, 19.4 or 20.2 provides or that the law requires.
7Your content
7.1
Customer Content means everything you or your Users put into the Service or connect to it, such as requirements, acceptance criteria, test cases, comments, attachments, imported documents and issues, source code and pull request data from connected repositories, messages from connected tools, and the AI Output generated for you (clause 8).
7.2
You own your Customer Content. These Terms do not give us any rights in it except the licence in clause 7.3.
7.3
You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Customer Content only as needed to provide, secure and support the Service for you, to follow your instructions given through the Service (for example to send content to our AI provider to generate output, or to post a verification result on a pull request), and to comply with the law. The licence ends when the content is deleted from the Service, subject to clause 19.
7.4
We do not use Customer Content to train artificial intelligence models, and our agreement with our AI provider does not allow it to do so. We will not change this without your prior written agreement.
7.5
You are responsible for your Customer Content, and for having all the rights, permissions and notices needed for us to process it under these Terms, including for personal data and for repositories you connect. Unless we agree otherwise in writing, do not put into the Service special category or criminal offence personal data, payment card data, technical data controlled under export control laws (such as the US International Traffic in Arms Regulations or Export Administration Regulations), or other data whose processing needs a certification or authorisation we do not hold.
7.6
Usage data. We record how the Service is used, such as actions taken, allowances used, errors and performance (Usage Data). We use Usage Data to operate, secure, support, bill for and improve the Service. Usage Data does not include the contents of your Customer Content, and we will not share it in a form that identifies you or your Users, except as our Privacy Policy describes.
7.7
Export and copies. You can export your content in the formats the Documentation describes. If you need an export the Service does not offer, ask us and we will help with reasonable requests at no charge. You are responsible for keeping your own copies of any Customer Content you need.
8AI features
8.1
The Service uses artificial intelligence models from third-party providers, currently OpenAI, for features such as extracting requirements from documents and messages, suggesting acceptance criteria, generating test cases, checking requirements for ambiguity and verifying pull requests against requirements (AI Features). Content an AI Feature produces for you is AI Output.
8.2
To provide an AI Feature, we send the Customer Content it needs to our AI provider, which processes it for us as a sub-processor under the Data Processing Addendum.
8.3
AI Output can be wrong, incomplete or out of date, and similar output may be produced for other customers. A verification result, including a finding that a pull request does or does not meet a requirement, supports your own review. It is not a guarantee that code is correct, complete, secure or compliant, and it does not replace your own review and testing. AI Output is not legal, compliance, security or employment advice. Review it before you rely on it, merge code or share it.
8.4
AI Output generated for you is Customer Content. We assign to you any rights we have in it, to the extent the law recognises rights in it.
8.5
If you connect your own AI tool to the Service, for example an AI coding agent through the MCP server, or an AI assistant through the VS Code extension, content sent to that tool is handled under your agreement with its provider, and we are not responsible for it.
8.6
AI Features are designed to help with software work, such as checking whether code meets its requirements. They are not designed to evaluate people, and they are not used to make decisions about individuals that have legal or similarly significant effects on them. You must not use them to evaluate, rank or make decisions about individual people, such as rating a developer's performance, or to infer anyone's emotions.
8.7
Where the Service labels or marks content as generated by AI, do not remove or hide that label or marking when the law requires it to stay.
9Connected services
9.1
The Service works with third-party services you choose to connect, such as GitHub, GitLab, Jira, Linear and Slack (Connected Services). When you connect one, you authorise us to access it with the permissions you grant, to read data from it, and to act in it on your instructions, for example posting verification results on pull requests, creating or updating issues, or sending Slack messages.
9.2
Your use of a Connected Service is governed by your agreement with its provider. We do not control Connected Services and are not responsible for them, for their availability, or for changes they make that affect the Service.
9.3
You can disconnect a Connected Service in the Service at any time. To stop all access you may also need to remove our app or revoke our access in the Connected Service itself.
10Acceptable use
10.1
You must not, and must not help or allow anyone else to:
- use the Service in breach of any law, or to infringe anyone's rights;
- upload or send malware, or content that is unlawful, harassing, defamatory or obscene;
- probe, scan or test the vulnerability of the Service, or get around its security or authentication, except with our written permission;
- interfere with or disrupt the Service or place an unreasonable load on it, including by scraping or by automated access other than through the API and MCP server as the Documentation describes;
- get around plan limits, allowances or seat counts, for example by opening several workspaces or accounts to get more trials or allowances, or by sharing accounts;
- copy, modify, reverse engineer or decompile the Service, except to the extent the law allows despite this restriction;
- resell, sublicense or provide the Service to anyone other than your Users, unless we agree in writing;
- use the Service or AI Output to build or train a competing product or model; or
- use the Service in breach of export control or sanctions laws.
10.2
If we reasonably believe content or activity breaches this clause, we may remove the content or restrict the activity. Unless the law or a security risk prevents it, we will tell you what we did and why, and you can ask us to review the decision by writing to hello@spectrace.io.
10.3
Anyone can report content in the Service that they believe is illegal or breaches this clause by emailing hello@spectrace.io with where the content is and why it is a problem. We will review reports promptly and tell the person who reported it what we decided.
10.4
We do not monitor Customer Content proactively. We act on reports and on signs of abuse, such as malware or attacks on the Service. A person reviews every decision to remove content or restrict an account; we do not use automated tools to make those decisions.
11Suspension
11.1
We may suspend all or part of your access to the Service, acting reasonably and in proportion, if: you or your Users seriously or repeatedly breach clause 10 or these Terms; your use creates a security risk to the Service or others, or could expose us or others to legal liability; a payment is overdue and remains unpaid 7 days after we tell you; or the law or an authority requires it.
11.2
Where we can, we will warn you before suspending access, and we will restore it once the reason has been dealt with. Suspension does not end your obligation to pay amounts that are due.
12Our intellectual property
12.1
We and our licensors own the Service, including its software, design, Documentation and trade marks, and all intellectual property rights in them. Apart from the rights these Terms expressly give you, no rights in the Service pass to you.
12.2
Subject to these Terms, we give you a non-exclusive, non-transferable right, for as long as you have an account, for your Users to use the Service for your internal business purposes.
12.3
Parts of the Service may be made available under an open-source licence. Where a component comes with such a licence, the licence governs your use of that component.
12.4
If you give us feedback or suggestions, we may use them freely without paying you or crediting you.
12.5
We will not use your name or logo in our marketing without your permission.
13Confidentiality
13.1
Each of us may receive information from the other that is confidential (Confidential Information). Your Confidential Information includes your Customer Content. The party receiving Confidential Information will use it only to perform these Terms or exercise its rights under them, protect it with at least reasonable care, and share it only with its employees, contractors, sub-processors and professional advisers who need it for those purposes and are bound by confidentiality obligations.
13.2
Information is not confidential if it is or becomes public through no fault of the party receiving it, was already lawfully known to it, is independently developed by it, or is lawfully received from someone else without a duty of confidence. A party may disclose Confidential Information if the law or a court or regulator requires it, after telling the other party where the law allows.
13.3
These obligations continue for five years after these Terms end, and for as long as information remains a trade secret.
14Data protection and security
14.1
Each of us will comply with the data protection laws that apply to it.
14.2
When we process personal data in Customer Content on your behalf, we act as your processor, you act as the controller (or as a processor for your own customers), and the Data Processing Addendum applies. You are responsible for having a lawful basis for that processing and for giving any notices it needs.
14.3
We act as a controller of the personal data we use to run our business, such as account, billing and security data, as our Privacy Policy describes.
14.4
We maintain the technical and organisational security measures described in the Data Processing Addendum, and we will tell you about a personal data breach affecting your Customer Content as it sets out.
15Availability, support and changes to the Service
15.1
We work to keep the Service available and reliable, but we do not promise that it will be uninterrupted or free of errors. We may carry out maintenance, and we will try to do so when it causes the least disruption. No service level commitment applies unless we agree one in a signed agreement.
15.2
Support is by email at hello@spectrace.io, on every plan.
15.3
We improve the Service continually and may add, change or remove features. During a paid billing period we will not make a change that materially reduces the core functionality of your plan, unless the change is needed for security or legal reasons, or because a third party we rely on has changed or withdrawn something. If a change materially harms your use of a paid plan, you may cancel, and we will refund what you prepaid for the unused part of the billing period.
16Warranties and disclaimers
16.1
During a paid subscription, the Service will perform materially as the Documentation describes. If it does not, tell us, and we will use reasonable efforts to correct it. If we cannot correct it within a reasonable time, either of us may end the affected subscription, and we will refund what you prepaid for the unused part of the billing period. This is your only remedy for a breach of this clause 16.1.
16.2
Each of us confirms that it has the power to enter into these Terms.
16.3
Apart from what these Terms expressly say, the Service is provided as it is and as available. To the extent the law allows, we exclude all other warranties, conditions and terms, whether express or implied by statute, common law or otherwise, including those of satisfactory quality and fitness for a particular purpose. The Free plan, trials and beta features come without the commitment in clause 16.1.
16.4
We do not promise that AI Output, verification results or test cases will be accurate or complete, or that the Service will find every defect, vulnerability or gap in your code or requirements.
17Your indemnity
17.1
You will defend us against any claim by a third party, and pay the damages, costs and reasonable legal fees finally awarded or agreed in settlement, to the extent the claim arises from your Customer Content (including a claim that our processing of it in line with these Terms infringes the claimant's rights or breaks the law) or from your or your Users' breach of clause 10.
17.2
To rely on clause 17.1 we must tell you promptly about the claim, let you control its defence and settlement (though you may not settle in a way that admits fault on our part without our consent), and give you reasonable help at your cost.
18Limits on liability
18.1
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Nor do these limits apply to your obligation to pay what you owe us or to your obligations under clause 17.
18.2
Subject to clause 18.1, neither of us is liable to the other, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, revenue, business, contracts, anticipated savings or goodwill, or for any indirect or consequential loss, arising under or in connection with these Terms.
18.3
Subject to clause 18.1, each party's total liability to the other arising under or in connection with these Terms, in any 12-month period, is limited to the greater of the fees paid and payable by you for the Service in the 12 months before the event giving rise to the claim, and £100.
18.4
Each of us agrees these limits are reasonable, taking into account the price of the Service, that you can export your content at any time, and that each of us can insure against the risks it bears.
19Ending these terms and your data
19.1
These Terms apply from when you accept them until you no longer have an account or workspace with us.
19.2
You can stop using the Service at any time. You can delete your account under Settings, Account; the deletion completes 30 days after you confirm it, and you can cancel it before then. Cancelling a paid subscription does not close a workspace; the workspace moves to the Free plan. To close a workspace that has other members, contact us.
19.3
We may end these Terms, or close a workspace or account: if you seriously breach these Terms and, where the breach can be put right, you have not put it right within 14 days after we ask you to; if you become insolvent or enter any arrangement with your creditors; straight away, where the law requires it or it is needed to protect the Service or others from serious harm; or for any other reason, on at least 30 days' notice. If we end a paid subscription under the last of these, we will refund what you prepaid for the unused part of the billing period.
19.4
You may end a paid subscription by notice if we seriously breach these Terms and do not put the breach right within 30 days after you ask us to. We will then refund what you prepaid for the unused part of the billing period.
19.5
If we close a workspace for a reason other than your own deletion of it, we will first give you at least 30 days to export its Customer Content, unless the law prevents it or the closure is for a serious breach of clause 10. After a workspace is closed or deleted, we delete its Customer Content as the Data Processing Addendum sets out.
19.6
Switching to another provider. You can ask us at any time, by emailing hello@spectrace.io, to help you move your Customer Content to another provider or to your own systems, or to export it and then erase it. The EU Data Act requires this for customers in the European Union, and we offer it to every customer on the terms in clauses 19.7 to 19.10.
19.7
The switch starts on the date you ask for, which can be up to 2 months after your request. We then complete it within a transitional period of 30 days, which you may extend once. If 30 days is technically unfeasible, we will tell you within 14 working days of your request, explain why, and propose a period of no more than 7 months. Throughout, we keep the Service running, help you in good faith, keep your data secure, and tell you about any known risk to continuity.
19.8
You can export all of your Customer Content in structured, commonly used, machine-readable formats: requirements, acceptance criteria, test cases, comments, attachments, imported documents and issues, traceability links, review comments and approvals, workspace settings, audit logs and AI Output. Copies of repository code and the embeddings derived from your content are available on request. Excluded, because they are specific to how the Service works internally, are our prompts, system instructions, internal logs and metrics. The Documentation describes the export formats, and the Privacy Policy and the Data Processing Addendum say where your data is stored and how we respond to requests from public authorities.
19.9
After the transitional period you have at least 30 days to retrieve your data. When that period ends, or the switch is complete if that is earlier, these Terms end for the workspaces concerned and we erase their Customer Content as the Data Processing Addendum sets out.
19.10
We do not charge for switching or for exporting your data. If you switch during an annual subscription, clause 6.5 sets out what is refunded.
19.11
Clauses that by their nature are meant to continue after these Terms end continue, including clauses 7.2, 12, 13, 16.3, 16.4, 17, 18, 21 and 22, and clause 5 for amounts still due.
20Changes to these terms
20.1
We may update these Terms, for example to reflect changes to the Service, our business or the law. We will post the updated Terms on this page with a new date.
20.2
If a change materially affects you to your disadvantage, we will email the owners of your workspaces at least 30 days before it takes effect, unless the law requires the change sooner or it concerns a new feature. If you do not agree to the change, you may cancel before it takes effect, and for an annual subscription we will refund what you prepaid for the unused part of the billing period. If you keep using the Service after a change takes effect, the updated Terms apply to you.
21General
21.1
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign them to a company in our group, or to anyone who acquires all or most of our business or assets, and we will tell you if we do.
21.2
We may use subcontractors and sub-processors to provide the Service, and we remain responsible for their performance of our obligations.
21.3
Neither of us is liable for a delay or failure caused by events beyond its reasonable control, except for obligations to pay.
21.4
We send notices to the email addresses on the accounts of your workspace owners, or for a single-person plan, on your account. You send notices to hello@spectrace.io. An email notice is received when it is sent, unless the sender is told it could not be delivered.
21.5
These Terms, with the Data Processing Addendum and any signed agreement, are the entire agreement between us about the Service and replace any earlier understandings. Each of us confirms it has not relied on any statement that is not in them. This does not limit liability for fraudulent misrepresentation.
21.6
If a court finds part of these Terms unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it.
21.7
Only you and we have rights under these Terms. No one else may enforce them under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
21.8
We are independent contractors. Nothing in these Terms creates a partnership, agency or employment relationship.
21.9
Our point of contact for users and for authorities, including under the EU Digital Services Act, is hello@spectrace.io. We communicate in English.
21.10
These Terms are in English. We do not file a separate copy of your contract: the version that applies stays available on this page, and you can save or print it.
22Governing law and disputes
22.1
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes and claims), are governed by the law of England and Wales.
22.2
If a dispute arises, each of us will first try in good faith to resolve it by discussion for 30 days after one of us writes to the other about it. This does not stop either of us seeking urgent relief from a court.
22.3
The courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms, except that either of us may seek an injunction or other urgent relief in any court that has jurisdiction.
23Contact
Spectrace Ltd, 128 City Road, London EC1V 2NX, United Kingdom. Registered in England and Wales, company number 17472485.
Email: hello@spectrace.io